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Bossa have the ability to offer a 1300 help desk environment for customers where we can provide over the telephone support for Level 1 desktop problems. Bossa's ability to provide a cost effective solution to your small IT related issues, minimizes the overhead to their clients business. Bossa provides the following as part of our support packages: • Helpdesk services, such as Desktop and Laptop Support
• Regular Onsite Servicing
• Server Management and Pro-Active network administration
• Software license management
• Installation Services
• Disaster Planning and Recovery
• Website updates and ftp support
• Internet connection problem solving
• Email problem solving
• Printer problem solving |